Returns & Refunds

If you are not satisfied with your purchase, we are here to help.

Return Window

You may request a return within 60 days of delivery. Items should be in clean and resellable condition.

Order Changes & Cancellations

You may request a cancellation or change within 24 hours after placing your order. If the order is already processing or shipped, changes may not be possible.

How to Request a Return

Please contact us with your order number:

Email: tilloigamov@gmail.com

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 72 hours and include a clear photo of the issue. We will assist with a replacement or solution.

Refunds

• Approved refunds are processed to the original payment method.
• Processing time: up to 7 business days.
• Shipping fees (if any) are not refundable.

Shipping & Delivery

We are not responsible for delays, lost or stolen packages caused by the courier or customs. Please contact the courier for tracking issues once shipped.

Incorrect Address

Customers must ensure the correct shipping address is entered at checkout. If incorrect and not reported within 24 hours, we cannot guarantee changes, refunds, or resending of items.

Policy Updates

We may update this Return & Refund Policy at any time. The version posted on this page applies to your order.