Shipping Policy

We are committed to delivering your order as smoothly and quickly as possible.

Free Shipping

We currently offer free shipping on all orders.

Order Processing Time

Orders are processed and handed to the courier within 1–3 business days. During holidays or high order volume, processing times may extend up to 7 business days.

Estimated Delivery Time

Delivery time depends on your location. Once your order is with the courier, you will receive a tracking number when available.

Order Changes

Please ensure your shipping details are correct before checkout. If you need to make a change, email us at tilloigamov@gmail.com within 24 hours of placing your order. We cannot guarantee changes after this time.

Shipping Delays

Delivery may be delayed due to courier delays, customs, or other factors outside our control. We cannot guarantee exact delivery dates.

Lost or Stolen Packages

Once an order has been handed to the courier, it is no longer under our control. If your package is lost or stolen, please contact the courier and notify us at: tilloigamov@gmail.com.

Incorrect Address

If the wrong address is provided and we are not informed within 24 hours, we may not be able to intercept the shipment. Refunds or reshipments may not be possible in this situation.

Shipping Policy Updates

D.MARETTI may update this Shipping Policy at any time. The version on this page applies to all orders.